We do our best to get your delivery to you quickly. Orders placed before 2pm on a business day will usually be sent out the same day. After 2pm, orders will be dispatched the next business day.
Once dispatched, the next day delivery service takes 1 business day while the standard delivery service is 1-3 business days.
Please note that weekends and bank holidays are not business days.
Standard UK delivery service is FREE with any purchase – there is no minimum spend. If you need your items in a hurry, our next day delivery service (UK only) is £4.99.
Right now, we can only deliver to addresses in the UK. We have had to pause our international delivery service due to Brexit – customs restrictions and related issues outside our control mean that we can’t provide a reliable, affordable international shipping service at this time. We hope to reinstate it soon.
We accept returns within 90 days of purchase. We’re confident that you’ll love our products, but if you’re not happy for any reason – or have a question or comment – contact our Customer Care team by email, chat or our contact us form.
Contact our Customer Care team via email, chat or our contact us form so we can arrange a replacement, exchange or refund as needed. Please allow 5-7 days for the refund to show in your account.